Shiftly Hospitality Network

F&B Service

Hostess

Dubai

Full-time

About the role

We are seeking a professional, welcoming and service-oriented Hostess to join a prestigious luxury dining destination in Dubai, part of one of the region's leading hospitality groups. The venue offers a diverse hospitality experience, combining refined fine dining, vibrant lunch service and daytime poolside operations. As the first point of contact for our guests, you will play a key role in creating an exceptional guest experience across the venue's different dining and leisure settings. You will manage guest arrivals, reservations and seating arrangements while maintaining the highest standards of luxury hospitality. This opportunity is ideal for someone who thrives in a dynamic environment, enjoys engaging with an international clientele and is passionate about delivering personalised service.

Key Responsibilities

  • Manage restaurant reservations, guest enquiries and seating arrangements efficiently.
  • Coordinate with the restaurant management and service teams to ensure smooth guest flow.
  • Maintain accurate guest profiles, preferences and special requests.
  • Handle guest requests and concerns with discretion, professionalism and attention to detail.
  • Support VIP guest recognition and deliver exceptional standards of fine-dining hospitality.
  • Maintain an elegant, organised and welcoming reception area at all times.
  • Communicate effectively with the team to optimise table allocation and guest satisfaction.
  • Welcome and assist guests across the venue's fine-dining restaurant, lunch service and daytime poolside operations.
  • Adapt the guest welcome experience to both relaxed daytime poolside service and refined fine-dining standards.

Requirements

  • Previous experience in a Hostess or Guest Relations role within an upscale or fine-dining restaurant.
  • Excellent English communication skills, both verbal and written.
  • Professional presentation, strong interpersonal skills and a guest-focused attitude.
  • Excellent organisational and multitasking abilities in a fast-paced restaurant environment.
  • Familiarity with restaurant reservation systems and table management procedures.
  • Ability to adapt to different service environments, including luxury fine dining, daytime lunch service and poolside hospitality.

Benefits

Staff accommodationTransportation providedAnnual flight ticketDuty mealsUniform providedEmployee & partner discountsMedical insuranceTips & service chargeTraining and developmentCareer growth opportunities

About Shiftly Hospitality Network

Shiftly Hospitality Network connects hospitality talent with selected opportunities across Dubai. Built specifically for hospitality, the network helps candidates discover roles across food & beverage, culinary, housekeeping and bar operations through one profile and one streamlined experience. Apply to relevant Network Opportunities and, where there is a fit, be considered for opportunities across the Shiftly network. Employer details may be shared later in the selection process.

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