About this role
As Reception Supervisor, you will oversee daily reception operations, ensuring guests experience a seamless, well-coordinated arrival from the moment they walk in.
Responsibilities
- Oversee daily reception operations and guest flow
- Manage reservations and table allocations accurately
- Lead by example, supporting the reception team especially during busy service
- Deliver an elevated, polished guest experience from arrival onward
- Handle guest enquiries and feedback confidently and discreetly
- Support training and development of newer reception colleagues
Requirements
- Prior supervisory experience in fine dining, or senior host/reception experience in a premium restaurant
- Confident, organized leadership style
- Excellent communication and guest-service skills
- Composure during busy periods
- A polished, professional manner
